Ratings & Reviews

Overall Rating

4
(29 reviews)
96.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Marshe M. - |Recommended: YesMatthew was very helpful an professional — Excellecent an clean friendly
response from property -Marshe, Thank you for your wonderful review. We are happy to have you here at the Flats on 7th. Welcome!
submitted by Michael P. - |Recommended: YesLease renewal — Matthew from the leasing office was great in assisting me with my online lease renewal. Great customer service
response from property -Thank you for the wonderful review. We are here to help.
submitted by Michael A. - |Recommended: YesI just paid you on 5th — I don't understand why there is still a balance on my Account.
response from property -Hi, Just give us a call here in the leasing office and we can go over the charges with you. 919.803.8844
submitted by Jorge M. - |Recommended: NoRegular — A few weeks ago the Unlimited Recovery company took my vehicle even with the parking permit allowed, they left it in front of the office after having made the pertinent investigations and having called the police department. When inspecting the vehicle, I found that the engine protector shied was missing and it had some scratches ..... to this day no one has been responsible for this, that company is the worst ... this makes this unit of apartments not the best place to live
response from property -Jorge, So sorry to hear that. We will follow up with Unlimited Recovery to see if this has been handled for you.
submitted by Ms. J. - |Recommended: YesHello, I would like the fitness room hours to change and be open until about 9pm so that I can workout and be open on the weekends .my neighbor upstair over my apartment is extremely loud and walks or slam things hard on the floor all day and late nights sounds like banging and jumping around or something. But I don’t know what can be done about that. Olivia and Craig are very nice and now there is another maintenance guy that helps Craig out and so far he has given me service once and he was very polite and work quickly... not to talkative just came in and fix the problem and left he his not to personable.... I guess I’m just use to Craig humorous personality. I really wish something could be done about those big black vultures.... they be all in the way and I saw a lot of them near the pool today. Overall so far it’s a nice place to stay... and I will continue to give updates.
response from property -Hi Ms. Jackson, We are very happy to hear you are pleased with our staff. Unfortunately due to COVID-19, we had to make some adjustments to our gym policy. At this time, our number one priority is the health and safety of our tenants.
submitted by Clifford C. - |Recommended: YesThis property is one of the better ones out there. — Its clean, friendly staff, and quiet for the majority. Some neighbors make noise and smoke in there buildings but over all its nice and friendly.
response from property -Thanks for your kind words. We’re very grateful for residents like you and hope you stick with us for years to come! Olivia
submitted by Zachary M. - |Recommended: YesThe property is very well maintained — The staff is very professional to include maintenance. They go above and beyond to make you feel at home. Overall the apartment has been pretty amazing in it's self. The price is amazing and the amenities are totally worth it. The internet is very high speed, cable is great, and the washer and dryer are good too. The location of the apartment is very convenient to everything including downtown Raleigh.. Don't over look this apartment complex it will be a mistake.
response from property -We can’t thank you enough for the kind words about. Your review means a lot to us and lets us know we’re on the right track!
submitted by Tynashia C. - |Recommended: YesGood community — I love it here so far
response from property -The team here at Flats on 7th is thrilled to receive such great rating, thank you. -Olivia
submitted by Betty C. - |Recommended: YesNew management — New manager and office staff is great, very helpful and professional.
response from property -Thanks for the awesome review, Ms. Betty! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
submitted by Jackie M. - |Recommended: YesNice — Nice new staff
response from property -Thank you so much for this 5-star review. We really appreciate you. We’re here for you anytime.
submitted by Kent J. - |Recommended: YesNice — Nice
response from property -The team here at Flats on 7th is thrilled to receive such great rating, thank you.
submitted by Geoffrey K. - |Recommended: YesStars — My stars speak for themselves. I have only lived here since the end of August. I would like to play basketball.
response from property -We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. The basketball court is open during office hours.
submitted by Kayla L. - |Recommended: YesOverall — I love the set up of my apartment. The grounds are kept clean and the grass is always cut. I have had a good amount of noise issues but they don't wake my kid up so I can't complain. All in all I do love this place.
response from property -Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
submitted by Donovan S. - |Recommended: YesNew Management Company — New office staff is GREAT.
response from property -We are incredibly grateful that you took the time out to leave us a 5-Star review.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Flats on 7th Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Flats on 7th Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose